Responsible gambling

At GSN Games, we're dedicated to providing a safe and enjoyable gaming environment for our players. We believe that responsible gaming is essential to ensuring the well-being of all our customers.

Setting Limits

To help you manage your gaming sessions more effectively, we offer several tools:

• Deposit limits: Set daily, weekly or monthly deposit limits to restrict how much money can be spent.
• Loss limits: Automatically enforce loss limits to prevent excessive financial losses.
• Session time limits: Take regular breaks after a set period of playtime with reminders and warnings.

Reality Check Reminders

We'll send you regular reminders about your gaming activity, including:

• Time spent playing
• Amount wagered

These reminders will be sent at 30-minute intervals for extended periods of play to help you stay aware of your behavior.

Cooling-Off Periods

If you're concerned that you may be spending too much time or money on gaming, we can implement cooling-off periods ranging from 24 hours to six weeks. During this time, you won't be able to access our platform or make further deposits.

Permanent Self-Exclusion

For those who feel they need a more permanent break from online gaming, our self-exclusion program allows you to block your account for a set period of up to twelve months. This will prevent any further access to GSN Games while the exclusion is in place.

GAMSTOP Integration

To ensure that we do everything possible to support those at risk of problem gambling, we've integrated with GAMSTOP, a national self-exclusion scheme in the UK. If you're registered on GAMSTOP, your account will automatically be blocked from accessing our platform.

Links to Support Organizations

If you feel that your gaming activity is becoming a problem or if you have concerns about someone else's behavior, please don't hesitate to reach out to:

• GamCare: A free, confidential service providing counseling and support for individuals affected by gambling-related issues.
• Gordon Moody Association: Offering residential treatment programs as well as online resources and support services for those struggling with problem gaming.

Affordability Checks

We conduct regular affordability checks on deposits over £2,000 to ensure that we're not accepting excessive sums from individual players. We work closely with our customers to understand their financial situations and may ask additional questions or request documentation to verify your identity.

By implementing these measures, we aim to provide a supportive environment for all players while complying with the UK Gambling Commission's regulatory requirements.